SICK CULTURE RETURN / REFUND POLICY
Return requests must be submitted to info@sickculture.co.za within 7 working days of receiving the item.
Any returns can be logged to info@sickculture.co.za with their order number, reason for return and contact information.
To be eligible for return, items must be unused, unfitted, in original condition and in original packaging.
Non-refundable items:
- sale items
- gift cards
- specially-ordered items (items ordered via the “order now” channel/button & items not generally stocked which are ordered specifically for the client upon request)
- Artworks (as these are manufactured specifically for client according to order)
- deposits for detailing/paint protection services
- PPF purchases (Paint Protection Film)
Buyer is responsible for courier costs related to returning items.
Sick Culture will replace defective items as long as defect is reported to us within 7 working days after receival.
Once a Return is submitted & recieved, it will be thoroughly inspected. If item is deemed to be in acceptable condition – the return/refund will be approved, and a refund will be processed to the original method of payment. The amount refunded will be the original amount paid, less the cost of the courier for the original order.
